We carry out regular materiality assessments to ensure our ESG measures are relevant and accurate in helping us run a responsible business.
Our materiality assessment process takes insights from all our main stakeholder groups before scoring our ESG measures. To learn more, please refer to our sustainability report.
Identifying internal and external stakeholders
Engaging with, and giving consideration to, these stakeholders is central to our corporate purpose and strategy to achieve the long-term success and sustainability of our business.
Identifying and prioritising key ESG issues
We utilised the ESG Risk Ratings definitions of material ESG issues and Corporate Governance guidance, by Sustainalytics, to develop our key issues assigned to ESG categories.
Internal stakeholder outreach
We conducted and employee engagement and culture survey in North America, and held all-employee meetings and calls throughout the year.
Reviewing external stakeholder ESG requests and expectations
We reviewed the results from shareholder, customer, supplier and community engagement.
Creating materiality matrix
The ESG sub-categories were assigned a score of 1-10 based on our internal assessment.