Materiality

We carry out regular materiality assessments to ensure our ESG measures are relevant and accurate in helping us run a responsible business. 

Materiality process

Our materiality assessment process takes insights from all our main stakeholder groups before scoring our ESG measures. To learn more, please refer to our sustainability report.

  • STAGE

    01

    Identifying internal and external stakeholders

    Engaging with, and giving consideration to, these stakeholders is central to our corporate purpose and strategy to achieve the long-term success and sustainability of our business.

  • STAGE

    02

    Identifying and prioritising key ESG issues

    We utilised the ESG Risk Ratings definitions of material ESG issues and Corporate Governance guidance, by Sustainalytics, to develop our key issues assigned to ESG categories.

  • STAGE

    03

    Internal stakeholder outreach

    We conducted and employee engagement and culture survey in North America, and held all-employee meetings and calls throughout the year.

  • STAGE

    04

    Reviewing external stakeholder ESG requests and expectations

    We reviewed the results from shareholder, customer, supplier and community engagement.

  • STAGE

    05

    Creating materiality matrix

    The ESG sub-categories were assigned a score of 1-10 based on our internal assessment.

Sustainability Report