IT Analyst I (Infrastructure)
Corporate Offices - Auburn Hills United States
Alternate Title: IT Controls Analyst
Description:
Position Summary:
Develops core technical platform, capabilities, and services that support business processes and data including: Mapping relationships between IT platform/infrastructure components (i.e., Technology End Users, IT Systems Software & Hardware, and Networks). Identifies key technology interactions and dependencies across systems/platforms impacting the organization’s ability to achieve integration, compatibility, and performance targets. Evaluates total cost of ownership and return on investment of various IT platform/infrastructure alternatives.
Responsibilities of Position:
- Receive customer issues via phone, email, ticketing system or other modes of approved communication.
- Respond to customer issues and provide updates via phone, ticketing system or other modes of approved communication.
- Resolve problems related to hardware, software, and network.
- Utilizes ticketing system to track, prioritize and report on customer issues from initiation to closure.
- Initiates escalation when required.
- Deploy, install, and configure software.
- Follow all TI and IT published processes.
- Meet deadlines as established.
- Off hours support as required.
- Additional Responsibilities for Network Analyst*
- Additional Responsibilities for Server Analyst*
- Additional Responsibilities for Security*
Skill Requirements:
- Customer service driven with an enthusiastic, positive attitude.
- Able to work in fast paced environment and multi task.
- Strong professional and interpersonal skills, treats people in respectful and professional manner.
- Strong troubleshooting and problem solving abilities.
- Able to manage Windows Systems and Network Users in Active Directory.
- Excellent written and verbal communications skills.
- Work and act in a safe manner.
- Flexible work schedule.
- Competent in Microsoft Office products (Outlook, Excel, PowerPoint, etc.).
Experience Requirements:
- 2-5 years of relative IT experience.
Licensing or Special Certification Requirements:
- Driver’s License.
Physical Requirements:
- Ability to work at a computer for a long period of time.
Working Conditions:
- Occasionally lifts and carries up to 25 pounds.
- Some of work time is spent standing, walking, lifting and bending.
Job Location Specific Requirements:
Job SummaryThe IT Controls Analyst will be responsible for assessing, monitoring, and improving IT controls across systems and processes to ensure compliance with internal policies, regulatory requirements, and audit standards. This role will support risk management by testing IT controls, identifying deficiencies, and working with stakeholders to implement remediation. The analyst will play a key role in strengthening governance, security, and operational resilience. Job ResponsibilitiesPerform periodic testing and monitoring of IT general controls (e.g., access management, change management, IT operations) to ensure effectiveness and compliance with internal policies and external regulations (e.g., SOX, ISO).Document, track, and report on control deficiencies, working with IT and business stakeholders to design and implement remediation plans.Support internal and external audits by preparing evidence, responding to requests, and coordinating walkthroughs with auditors.Partner with IT teams to embed control requirements into system implementations, upgrades, and operational processes.Maintain and update ITGC documentation, including control matrices, process flows, and testing procedures.Monitor user access reviews, segregation of duties, and privileged account management activities across key applications and infrastructure.Assist in evaluating emerging risks, technology changes, and regulatory updates that impact ITGC requirements.Provide training and awareness to IT and business users on control expectations and compliance responsibilities.Collaborate with cybersecurity, infrastructure, and application teams to align ITGC with broader risk management and security frameworks.Support the development of metrics and dashboards to measure IT control effectiveness and compliance status.Contribute to continuous improvement initiatives by recommending automation, simplification, and standardization of ITGC processes.Escalate significant risks or control issues to management in a timely manner with clear recommendations. Job QualificationsCertifications: Certified Information Systems Auditor (CISA) or equivalent is beneficial. Minimum 2-4 years' experience in IT audit, risk management, compliance or IT operations with exposure to IT general controls is required.Understanding of the automotive manufacturing process and the specific compliance requirements related to automotive parts production.Strong understanding of IT environments including ERP systems (particularly iSeries hosted applications), databases, networks, and cloud platforms.Proven ability to document, test, and evaluate controls with a high level of attention to detail; experience with audit or GRC tools preferred.Strong analytical and problem-solving skills with the ability to identify risks and propose effective solutions.Excellent communication skills with the ability to interact with IT staff, business stakeholders, and external auditors.
Education:
Bachelor’s degree required or applicable certifications.
EEO Statement:
TI Fluid Systems is committed to
equal employment opportunity regardless of race, color, religion, sex,
national origin, sexual orientation, age, citizenship, marital status,
pregnancy status, disability, gender identity or Veteran status.